Sumo Logic Status

North America 1 (US1)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

North America 2 (US2)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

America Federal (FED)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Europe 1 (EU)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Europe 2 (DE)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Australia (AU)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Japan (JP)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Canada (CA)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

India (IN)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

0

Upcoming Maintenances

1

Maintenances Last 30 Days

External Services

History (Last 7 days)

Problem with DashboardsDegraded Performance

Incident Status

Degraded Performance

Components

North America 2 (US2)

Services

Dashboards

April 26, 2024 6:14PM UTC

[Investigating] We are currently investigating reports of problems with Dashboards, which are resulting in latency, slowness, or delay in displaying data. We will provide more information soon.

April 26, 2024 7:14PM UTC

[Resolved] We are no longer seeing issues with Dashboards and normal operation has been restored at this time.

Problem with Scheduled View Search Degraded Performance

Incident Status

Degraded Performance

Components

North America 1 (US1)

Services

Logs Searches, Metrics Searches

April 26, 2024 6:57AM UTC

[Investigating] We are currently investigating reports of problems with Scheduled View Searches. The symptoms are: increased latency in processing scheduled view searches. We will provide more information soon.

April 26, 2024 7:02AM UTC

[Monitoring] After applying mitigation steps we are observing situation improving. We are currently monitoring the results.

April 26, 2024 7:10AM UTC

[Monitoring] We are continuing to monitor the fix for Logs Searches

April 26, 2024 7:13AM UTC

[Resolved] We are no longer seeing issues with Logs Searches and Metrics Searches and normal operation has been restored at this time.

April 26, 2024 7:13AM UTC

[Resolved] We are no longer seeing issues with Scheduled View Search, normal operation has been restored at this time.

Problem with CSE Processing Pipeline and CSE UIPartial Service Disruption

Incident Status

Partial Service Disruption

Components

North America 1 (US1)

Services

CSE Processing Pipeline, CSE UI

April 25, 2024 1:16PM UTC

[Investigating] We are currently investigating reports of problems with CSE Processing Pipeline and CSE UI. The symptoms are: latency in processing and displaying security data. We will provide more information soon.

April 25, 2024 1:48PM UTC

[Identified] We have identified the source of the issue affecting CSE Processing Pipeline and CSE UI. The symptoms are: latency in processing and displaying security data. We are working on a fix for the problem.

April 25, 2024 6:35PM UTC

[Monitoring] We have implemented a fix for the issue affecting CSE Processing Pipeline and CSE UI. The symptoms are: latency in processing and displaying security data. We are currently monitoring the results.

April 26, 2024 1:06AM UTC

[Resolved] We are no longer seeing issues with CSE Processing Pipeline and CSE UI and normal operation has been restored at this time.

StatusHistory

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External Services

History (Last 7 days)

Problem with DashboardsDegraded Performance

Problem with Scheduled View Search Degraded Performance

Problem with CSE Processing Pipeline and CSE UIPartial Service Disruption

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