Identified - We are currently experiencing issues with our integration with the Crowdstrike threat intelligence database and as a result, we had to pause our data synchronization with the threat intel source. Your Sumo Logic queries that reference Crowdstrike lookup should continue to work work, but the results of any threat intelligence lookups will be based on Crowdstrike data that was last updated on Saturday evening at 6 PM PST time.

We are working with Crowdstrike to help resolve this issue quickly. We dont have a specific ETA for the resolution as of yet. We will provide an update as soon as possible.

We apologize for any inconvenience caused.
Jul 13, 21:52 IST
Data Collection ? Operational
Data Indexing ? Operational
Search ? Operational
Alerting ? Operational
Dashboards ? Operational
Metrics ? Operational
APIs ? Operational
Authentication ? Operational
Billing and Account Management ? Operational
Live Tail ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 14, 2020

No incidents reported today.

Jul 13, 2020

Unresolved incident: Problem with Crowdstrike threat intel lookup.

Jul 12, 2020

No incidents reported.

Jul 11, 2020

No incidents reported.

Jul 10, 2020
Resolved - We are no longer seeing issues with Log Alerting and normal operation has been restored at this time.
Jul 10, 23:22 IST
Monitoring - We have implemented a fix for the issue affecting Log Alerting. We are currently monitoring the results.
Jul 10, 23:21 IST
Completed - The scheduled maintenance has been completed.
Jul 10, 22:00 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 21:00 IST
Scheduled - We will be performing scheduled maintenance. During the maintenance window, we do
not relax our own monitoring in any way. Customers might notice alert delays and
skipped runs for some of your scheduled searches during this window.
Also the cloud syslog data might be unavailable for a few seconds.
Jul 9, 07:45 IST
Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.